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by George A. Boyne,Kenneth J. Meier,Laurence J. O'Toole Jr. Jr,Richard M. Walker
Download Public Service Performance: Perspectives on Measurement and Management fb2
Social Sciences
  • Author:
    George A. Boyne,Kenneth J. Meier,Laurence J. O'Toole Jr. Jr,Richard M. Walker
  • ISBN:
    0521859913
  • ISBN13:
    978-0521859912
  • Genre:
  • Publisher:
    Cambridge University Press; 1 edition (January 8, 2007)
  • Pages:
    338 pages
  • Subcategory:
    Social Sciences
  • Language:
  • FB2 format
    1579 kb
  • ePUB format
    1780 kb
  • DJVU format
    1287 kb
  • Rating:
    4.6
  • Votes:
    170
  • Formats:
    lit lrf rtf mbr


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Public Service Performance. Perspectives on Measurement and Management. Andrews, Rhys Boyne, George and Walker, Richard M. 2011. The Impact of Management on Administrative and Survey Measures of Organizational Performance. Andrews, Rhys Boyne, George A. Law, Jennifer and Walker, Richard M. Strategy Implementation and Public Service Performance. Administration & Society, Vol. 43, Issue.

The Privatisation of Public Housing. August 2005 · The Political Quarterly.

What aspects of management influence the performance of public agencies? As the world globalizes, what are the key international issues in. .George A. Boyne, Kenneth J. Meier, Professor Kenneth J Meier, O'Toole, Jr. (Laurence . Laurence J. O'Toole, J. Richard M. Walker.

What aspects of management influence the performance of public agencies? As the world globalizes, what are the key international issues in performance measurement and management? In examining these questions, the contributors debate both methodological and technical issues regarding the measurement of performance in public organizations, and provide empirical analyses of the determinants of performance. The book concludes with groundbreaking work on the international dimensions of these issues.

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Public service performance is thus receiving intensive, sustained attention from the public management community (Heinrich and Lynn 2000;Pollitt and Bouckaert 2004;Boyne et al. 2006;Bouckaert and Halligan 2007;Walker et al. 2010). The delivery of social services is a major form of public service performance.

Rhys Andrews, George A. Boyne and Richard M. Walker; 3. All measures of performance are subjective: more . All measures of performance are subjective: more evidence on US federal agencies Gene A. Brewer; 4. A qualitative evaluation of public sector organizations: assessing organizational performance in healthcare Rachael Addicott and Ewan Ferlie; 5. Quantitative approaches towards assessing organizational performance Peter C. Smith; 6. Consequences of goal ambiguity in public organizations Young Ha.

The performance of governments around the globe is constantly in the spotlight, whether as a celebration or indictment of their activities. Providing evidence on strategies to improve the performance of public agencies is therefore essential to the practice of public management. Originally published in 2006, this important contribution to the debate explores issues of measurement, research methodology, and management influences on performance. It focuses on three key questions: what approaches should be adopted to measure the performance of public agencies? What aspects of management influence the performance of public agencies? As the world globalizes, what are the key international issues in performance measurement and management? In examining these questions, the contributors debate both methodological and technical issues regarding the measurement of performance in public organizations, and provide empirical analyses of the determinants of performance. The book concludes with groundbreaking work on the international dimensions of these issues.