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by Joseph J. West,Eliza Ching-Yick Tse,Michael D. Olsen
Download Strategic Management in the Hospitality Industry fb2
Industries
  • Author:
    Joseph J. West,Eliza Ching-Yick Tse,Michael D. Olsen
  • ISBN:
    0442002467
  • ISBN13:
    978-0442002466
  • Genre:
  • Publisher:
    Van Nostrand Reinhold Company (August 1992)
  • Pages:
    392 pages
  • Subcategory:
    Industries
  • Language:
  • FB2 format
    1817 kb
  • ePUB format
    1563 kb
  • DJVU format
    1351 kb
  • Rating:
    4.9
  • Votes:
    475
  • Formats:
    lrf lit mobi txt


Michael D. Olsen (Author), Joseph J. West (Author), Eliza Ching Yick Tse (Author) & 0 more.

Michael D. ISBN-13: 978-0131196629.

competitive strategies.

This is the only strategic management book to focus specifically on the hospitality industry. ELIZA CHING-YICK TSE, PhD, is Associate Professor in the Department of Hospitality and Tourism Management at Virginia Polytechnic Institute and State University in Blacksburg, Virginia. Through critical analysis of quantitative data, this book clearly shows how to identify internal strengths and weaknesses in an organization. The authors examine the effects of structure, leadership, and culture on management decision-making.

Find many great new & used options and get the best deals for Strategic Management in the Hospitality Industry . Additional Product Features. Joseph J. West, Michael D. Olsen, Eliza Ching-Yick Tse. Place of Publication.

Additional Product Features.

For courses in Strategic Management or Policy in Hospitality Programs.

The hospitality industry provides services which have been differentiated from products because they are intangible (Cooper, Fletcher, Gilbert, & Wanhill, 1993) are simultaneously produced and consumed (Sasser, Olsen, & Wyckoff, 1978;Bowen, 1990) involve customers in the production process (Olsen, Ching-Yick & West, 1998); are perishable (Hartman, & Lingren, 1993) are perceived by customers to be associated with risk-taking (Sasser, Olsen, & Wyckoff, 1978). Olsen, Joseph J. West. Note: these are all the books on Goodreads for this author. West (author), Eliza Ching-Yick Tse (author). Olsen Joseph J. West Eliza Ching Yick Ts. For courses in Strategic Management or Policy in Hospitality Programs

For courses in Strategic Management or Policy in Hospitality Programs.

Combining quality research and experience, it discusses key topics such as: environmental scanning, competitive strategies, structure and implementation, and performance. Placing a responsibility on the reader, the book offers a combination of cumulative learning exercises, simulated decision making settings, and a book specific website. This edition clearly discusses the role of strategy in creating firm value and growth and stresses the relationship between leadership theory, strategic thinking and financial management. Discusses strategic management for the hospitality industry based on25 years of research within the industry. Offers material that has been validated in a scientific manner and combines the best research and experience to date, both within the hospitality industry and the field of strategy. Looks at strategy as a means of creating firm value and growth. Discusses how strategic management is a function of the cognitive, experiential and informational skills of the manager. Based on scientific research within the industry, this book outlines a strategic model that can be used to improve decision making and policy within the hospitality field.